Warranty Policy – Keystone Fitness

New Equipment

We are an authorized dealer for the following brands. All equipment purchased from Keystone Fitness comes with full Manufacturer’s warranty.

Cybex
Panatta
PowerBody
Argo
York Barbell
Higol
Trumedic

Refurbished Equipment

Keystone Fitness provides complimentary 6 month parts and labor warranty in Canada on all refurbished equipment. Warranty covers all electronic and mechanical issues.

The warranty commences on the date of pick up by the Customer or shipping to the customer.

The warranty does not cover standard maintenance (e.g. lubrication, adjusting cable tension on strength machines, adjusting treadmill belts, releveling feet, re-calibration or cleaning). Warranty does not cover mechanical or cosmetic damage due to improper use, physical damage or the user engaging in activities which is warned against in the user manual. Customer tampering with the machine, including disassembly / reassembly immediately forfeits the warranty.

Any cosmetic defect must be brought to the attention of Keystone Fitness via email ([email protected]) within 24 hours of pickup or delivery.

Used Equipment

Keystone Fitness provides complimentary 30 day exchange warranty in Canada on all used equipment. The warranty commences on the date of pick up by the Customer or shipping to the customer.

The warranty does not cover standard maintenance (e.g. lubrication, adjusting cable tension on strength machines, adjusting treadmill belts, releveling feet, re-calibration or cleaning) or wear and tear components (e.g. upholstery, belts, pads, grips, consoles etc.) . Warranty does not cover mechanical or cosmetic damage due to improper use, physical damage or the user engaging in activities which is warned against in the user manual. Customer tampering with the machine, including disassembly / reassembly immediately forfeits the warranty.

Keystone Fitness is Canada’s leading fitness equipment provider.

Call :

(416) 667-7112

E-mail :
[email protected] [email protected]

Address:
1008 Magnetic Drive North York ON M3J 2C4

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Used

When we receive equipment, we thoroughly function test it. If a machine is fully functional we resell it as “Used” on clearance and pass savings on to our customers.

Used equipment is ideal for residential or personal use, where the machines will not be exposed to the regular usage they are originally built for. Used equipment may have some minor cosmetic flaws or noise, but will not affect the performance of the machine. We do no recommend purchasing “used” equipment for commercial usage.

Used machines have a 30 days warranty.

“Refurbished” equipment is restored to new-like mechanical and cosmetic condition.

Equipment is dismantled, sanded and repainted, internal components are thoroughly inspected and any worn or damaged parts are replaced. Consumables such as decks, belts and batteries are always replaced. The machine is cleaned, reassembled and tested.

We recommend refurbished equipment for facilities, institutions and gyms where customers expect consistent usage throughout the day. Refurbished machines have a 6 month warranty.

Check out our team fully refurbish a Life Fitness 95Ti Treadmill in the video below.